Credit card companies have a way of making us feel as if they are far superior, which will probably come down to us thinking that they know best when it comes to dealing with credit cards, well they should really, as they are the ones lending out all the money.
If you have ever felt that something was wrong with your account and called the credit card bank to deal with it, only to hang up the receiver and be none the wiser, but a good angrier, but left it at that and just stewed in your temper. But maybe we should all fight back a little more when it comes to dealing with credit card companies.
Another example of a banks loyalty to us, is when a friend recently tried to purchase a new washing machine on his credit card, now he knew that he was close to his limit and picked his purchase. He then tried to pay with his plastic only to be told that he was over his limit by the assistant. He then asked if he could call his card issuer to increase his limit to make the purchase.
To cut a long story short, after a bog standard set of questions on a phone application, he was told “no”. He proceeded to ask why? With question such as, have I ever missed a payment? And have I ever made any late payments? Which were both replied with a “No”.
To this he replied that he has paid back and never been late paying back thousands of pounds to them, to be told “no” for the grand sum of £15, to be returned a reply that “it was not they’re decision”.
This lead to the fight back, where by turning to another lender, to pay off the account as a balance transfer, cutting the profit that the credit card he was using to a big fat zero. Well the original credit card company hit back with an offer of a better deal to him, which could mean some right good gloating on his part. He called the company explained what had happened, said that the credit card company only react when the thought of profit is being jeopardised and that for being a good customer, they were not there when he needed them. So for this he felt the need to decline the offer and use it to punish them for they’re total lack of understanding of they’re customers.